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DIPLOMA COURSES

ADVANCE ENGLISH PROGRAMME :DURATION : 45 DAYS
Personality Development Clasess / Voice 'n' accent training
Interview skills / Conversation and Group discussion
Vocabulary & Extempor skills / Listening skills.


ELEMENTRY ENGLISH PROGRAMME : DURATION : 2 MONTHS
Pronunciation
Tips to improve your English Communication Classes
Grammer Classes
Conversation and group discussion
Personality Development Classes.


CALL CENTER TRAINING COURSE : Duration : 3 months
Tips to improve your accents / customer care (customer relation ship "n" Management ) verbiage to help you on a call / need base training with practical approach Weekly interviewin domestic "n" international call center.


[EJOP] EMPHASIS JOB ORIENTED PROGRAMME :DURATION : 2 MONTHS
Introduction to Retail / Communication Classes / Interview prepration customer care (Customer Relatioship "n" Management )
Personality Development programme / Group discussion
Project work business presentation / B.P.O Management .


[ECRM] EMPHASIS CUSTOMER RELATIONSHIP MANAGEMENT :
Principle & Practical of Management Managing Customer Reatails (CRM)
Merchandise knowledge Consumer behaviour / Strategy management.


TOEFL & IELTS : DURATION : 45 DAYS
Academic Reading / Academic writting / General training reading
Listining skills / Speaking skills / Model & Sample paper for writing task.


RETAIL MANAGEMENT : DURATION : 1 YEAR

SEMESTER 1

INTRODUCTION TO RETAIL INFORMATION
TECHNOLOGIES IN RETAIL / COMMERCIAL
RETAIL SELLING SKILLS & CUSTOMER SERVICE
FUNDAMENTAL OF RETAIL MARKETING
SEMESTER 2

MANAGING CUSTOMER REATAILS ( CRM )
STORE LOCATION
DESIGN & VISUAL MERCHANDISER
ORGANIZATION BEHAVIOUR PRINCIPLE AND PRACTICE OF MANAGEMENT CONSUMER BEHAVIOUR
MARKET RESERCH
SEMESTER 3

RETAIL BASICS ACCOUNTING FUNDAMENTALS
CATEGORY MANAGEMENT
B&M THEORIES
VISUAL MERCHANDISING MANAGING OPERATION MANAGING
STORE PERFORMANCE
SEMESTER 4

SUPPLY CHAIN MANAGEMENT
PROJECT & CASE STUDY
CHOICE OF ELECTION (ANY THROUGH)
STORE OPERATION
























    
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